Frequently Asked Questions


Who is Inside Wild?

Inside wild is an online indoor plant community based in Seattle, Washington appealing to all plant lovers globally.

Inside Wild offers indoor plant care inspiration via informative blog posts and social media.

Inside Wild sells indoor plants within the Seattle area through the digital nursery on our website, our pop-in shop in West Seattle and plant truck, Pili..

Plants can be ordered online and shipped throughout the US.

The team at inside wild is available for plant workshops and events.


How does Inside Wild ship plants?

Our digital nursery features a handpicked collection of indoor plants. Some come in standard grower’s pots and others in decorative pots. All you need to do is select your plant(s), order, and we ship via USPS Priority mail. All plants are hydrated, carefully and safely packaged up and shipped to you within 2-3 business days after your order has been received. Plant care instructions arrive with your plant.


Can I order for a date in the future?

Yes, You sure can!


What is your shipping charge.

We charge a flat rate of $10 per shipping address. Order as many plants as you like to create your jungle. It will only be $10 no matter how many you choose.


How do I check on the status of my order?

To check on the status of your order please email us at with your order number and your contact details and we will respond to you asap.


What if I'm interested in placing a large order or have an event in Seattle coming up?

We're excited that you want to create a great jungle. We can help with that. And we love to work on events big and small so please email us with all your details at to see how we can best help you!


What should I do if my plant isn’t doing too well?

Each week, we work with local growers to source healthy, happy and durable plants. Each Inside Wild plant order comes with a plant care card. We ask that you follow our plant care instructions to give your plant the best chance at thriving in its new home.

If you’re following our plant care instructions and your plant still isn’t doing too well, head on over to our Contact page where you can send us the symptoms of the plant and some photographs – we’ll help you out with some care tips. Sometimes, issues like browning/yellowing leaves, bugs etc. will affect a plant and these things are unfortunately out of our control if they begin occurring within your home.

Just remember, dropping leaves can be very normal, so seeing leaves strewn across the floor doesn’t necessarily mean your plant is dying or sick!


Why does my plant and/or pot look different than what I see online?

Just like people, no two plants are alike. The plant you received is the variety type and size that you ordered but may look a little different to the one pictured on the website. Most of our pots are handmade, so they're all a little different and unique. The handmade nature of these items means they are one-of-a-kind so from time to time there may be subtle differences


If I have questions or need to reach you, how do I do so?

Email is the quickest way to get a hold of us -